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We generally ship items within 7-14 business days, but sometimes orders can take up to 4 weeks if we’re busy or if the garment is not in stock, as most items are made to order. In rare cases, shipment can be 6-8 weeks (for black, clover & pale blue garments that are not in stock, as they’re the only colors we don’t dye in-house). If you have a deadline for shipment, please let us know before you place an order, so we can figure out a way to meet your schedule (if possible). Use the Contact Us options for any requests.
Delivery within the US is typically 1-3 business days.
Orders over $200 qualify for free shipping (US only).
For Bay Area residents, in-store pickup at any of our three stores is a free option.
See also: Terms and Conditions
We are happy to accept returns and or exchanges of unwashed, unworn, unused, unaltered, or defective garments, within 30 days of delivery, for a full refund. We will refund the full cost of the item, excluding the original shipping cost. Customers are responsible to pay shipping fees for returns and or exchanges. We will pay the return shipping cost if the return is a result of our error (incorrect or defective item). We cannot accept returns of socks, underwear, scarves, masks or items that have been hemmed, altered, washed, worn or damaged. All online returns and exchanges must be processed online and not instores.
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
We are happy to accept in store returns for store credit or exchanges, of unwashed, unworn, unused, unaltered, or defective garments, within 30 days for items purchased in stores, within 30 days, with receipt, and all tags in place. We cannot accept returns of socks, underwear, scarves, masks or items that have been hemmed, altered, washed, worn or damaged. We do not accept online returns and or exchanges in stores.