1. On any Cotton Basics page, click account button at the top right, or just visit your account page using this link.
2. In the account sign in page, click "Forgot your password?". This will take you to a "Reset Password" page, or use this link.
3. Enter your email address, and then click the Reset Password button.
4. Go to your email Inbox, and look for an email from Cotton Basics, with the Subject "Password change request for Cotton Basics". Open the email. Click the link in the email. This will take you to a new "Change Password" window.
5. Enter a new password. It must contain at least 7 characters and at least 1 number and 1 letter. Type your new password again, into the Confirm Password box, and then click Continue. If there are no errors, you will be taken to the Sign In page, where you can sign in with your email address and new password. Make a note of your new password, for future use.